Career & Business

“Can We Talk?" How to Handle Tough Conversations in Business and Life

June 6, 2023

Hi! I'm Marie

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“If we read the room, we can lead the room.” @samhornintrigue

Do you ever tiptoe around a difficult conversation because you don’t know what to say?

Maybe you procrastinate asking for a raise.

Avoid your partner instead of apologizing.

Freeze up and feel awkward when someone you love is in pain…

And please — tell me I’m not the only one who still gets inexplicably tongue-tied every time someone asks that dreaded question, “So… what do you do?”

In this episode, communication expert Sam Horn shares three steps to handle those hard — but necessary — conversations in work and life like a pro. You’ll discover:

  • How to “read the room” for hidden cues.
  • 4 magic words to diffuse a heated conversation.
  • What to say when you can’t — or don’t want to — apologize.
  • The Italian phrase that got Josh and me to stop bickering on vacation.
  • How to handle negative accusations gracefully.
  • What to say (and NOT to say) to comfort someone who’s unhappy or hurting.
  • How to turn a boring elevator pitch into a lasting impression.
  • 3 steps to find the right words to say in tough situations.

If you want to stop stumbling over your words and know what to say in every situation, these communication tips are for you.

DIVE DEEPER: Meet the marriage experts who saved my relationship. Their advice is life-changing!

I met Sam at an event I spoke at earlier this year and was immediately impressed by her. Then, I got my hands on her book, Talking on Eggshells, which is like a comprehensive communication bible for navigating modern life’s toughest conversations. It should be required reading because the truth is this:

Hard conversations are part of life — but they don’t have to be so scary!

I hope you’ll put Sam’s strategies into action as soon as you can. If you want to succeed in business — and nurture deep, meaningful relationships — it’s crucial to start hard conversations instead of avoiding them.

You’ve got this!

All my love,


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