2 Steps To Build Customer Trust — Without Offering Refunds

There’s one word that’s been buzzing around every bit of my life lately, and I believe it’s one of the most important words in the world.

That word is trust.

Trust is that beautiful feeling deep in your bones when you just know someone is true, honest and real. There’s integrity and reliability that’s born from a mutual sense of humanity, and respect.

Build your business on truth and trust will build itself. Click To Tweet

And if something goes a little haywire, it’s barely a blip on your emotional screen. Because when you fully trust someone, you know you’ll be kept in the loop.

You know that no matter what happens, you’ll be treated with kindness, care and respect.

Trust is big in every corner of our lives, and it’s absolutely vital in modern business.

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How to Handle Refunds and Unhappy Customers

Today we’re talking about a very important, and sometimes upsetting subject: how to deal with refund requests and unhappy customers.

And yes, this comes up for all of us no matter who we are or where we’re at in our business.

No matter how great ur products, some people won’t dig your stuff. Refund w/ speed + a smile. Click To Tweet

Whether you’re just getting started, or you’ve been in business for a while, it’s vital to get this right – especially in our hyper connected, social media based world.

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