2 Steps To Build Customer Trust — Without Offering Refunds

There’s one word that’s been buzzing around every bit of my life lately, and I believe it’s one of the most important words in the world.

That word is trust.

Trust is that beautiful feeling deep in your bones when you just know someone is true, honest and real. There’s integrity and reliability that’s born from a mutual sense of humanity, and respect.

Build your business on truth and trust will build itself. Click To Tweet

And if something goes a little haywire, it’s barely a blip on your emotional screen. Because when you fully trust someone, you know you’ll be kept in the loop.

You know that no matter what happens, you’ll be treated with kindness, care and respect.

Trust is big in every corner of our lives, and it’s absolutely vital in modern business.

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6 Reasons Customers Aren’t Buying From You

It’s been a doozy of a few days.

Over the weekend, Kuma took a really bad fall off a set of stairs. We were in an unfamiliar place to him and since it happened, I’ve been crazy stressed, nervous and scared.

We took him to the emergency vet, and I have faith that he’ll make a full recovery (thank goodness — no broken bones!) but if you’ve ever witnessed someone you love in a lot of physical pain, you know how helpless you can feel.

Send some healing prayers and good energy to the little guy if you can. He’ll take all the help he can get!

A confused mind always says no. Click To Tweet

Moving on to today’s episode . . .

Continue reading “6 Reasons Customers Aren’t Buying From You”