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Today we’re talking about a very important, and sometimes upsetting subject: how to deal with refund requests and unhappy customers.
And yes, this comes up for all of us no matter who we are or where we’re at in our business.No matter how great ur products, some people won’t dig your stuff. Refund w/ speed + a smile. Click To Tweet
Whether you’re just getting started, or you’ve been in business for a while, it’s vital to get this right – especially in our hyper connected, social media based world.
In this video, learn six strategies every business owner should put in place to ensure you’re handling refund requests and unhappy customers in the best way.
Ready? Dive in now.
I think we all have lessons to share here: both from being an unhappy customer and from having them.
But always come from a place a love and kindness in recounting your experiences!
If you have insight or experiences to share (respectfully, of course!) please leave a comment below.
Please share as much detail as possible as your share might be just what someone else needs to hear to have a breakthrough.
I’m REALLY interested to hear your stories on this one. Anyone in business will come across this scenario, again and again, and we’re all in it together.
Thank you so much for reading, watching and sharing,